Refund & Return Policy

We want you to be fully satisfied with your purchase from Cozy Heart Homes.

• Return Window: 30 days from delivery.

• Condition: Items must be unused and in original packaging with proof of purchase.

• Process: Contact our support team at [insert support email] with your order number.

• Refunds: Issued to your original payment method within 5–10 business days after inspection.

• Exchanges: If you need a different item, contact us before sending your product back.

• Non-Returnable Items: Final sale items, personalized/custom items, downloadable products, and gift cards.